Returns & Exchanges
At Krishna Furniture, we strive to ensure your home is perfect, offering a 7-day return policy for items that do not meet our high quality standards or arrive damaged. We are committed to providing a seamless resolution through replacements or full refunds to guarantee your complete satisfaction.
Initiate Request
Contact our customer care team within 7 days of delivery via email or phone, providing your order number and clear photographs of the furniture if there is damage.
Quality Assessment
Our experts will review your request and photos to verify the claim; for large furniture pieces, we may schedule a brief in-home inspection by a technician.
Pickup Arrangement
Once approved, we will coordinate a professional logistics team to pick up the item from your residence at no additional cost for valid quality-related returns.
Refund Processing
After the item reaches our warehouse and passes final inspection, your refund will be initiated to the original payment method within 10-15 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing